What to do when an adult needs help
Resources for anyone working with or supporting an adult
This page and the resources included provide details about the types of support available for professionals working with adults who need help.
Universal Services
These services are accessible to everyone in the population. They aim to ensure equity, inclusion and access to essential support for all individuals like health, education and wellbeing. These can be viewed as preventative services.
Adult learning
Adult learning – Slough Borough Council
Finding an NHS GP
NHS GP in Slough | Find an NHS Doctor in Slough
One Slough
Includes information about, Wellbeing prescribing, carers support, information and advice, volunteering, volunteer passport scheme, healthy activities.
Residents – #One Slough
Library Services
Libraries in Slough
Befriending services
Slough CVS - Befriending Networks
Warm hubs
Warm Spaces going strong in Slough
Over 50’s Lunch clubs
Over 50’s Lunch Club – Slough Community Directory
Age UK
Age UK | Let's change how we age
Slough Community Directory
Slough Community Directory – Activities and services to keep Slough residents fit and healthy
Slough Community Connectors
Aims to empower Slough residents to begin a journey towards improved wellbeing and self-sufficiency.
Charities and Voluntary Groups – Slough Community Directory
Community Connectors – Slough CVS
Slough information and Services Guide
Slough Information and Services Guide
Slough Foodbank
Slough Foodbank
Information and Advice
The local authority is responsible for providing information and advice to its residents about how they can best maintain their wellbeing and independence.
Slough Borough Council Adult Social Care
Adult Social Care Slough Borough Council
AskSARA
Making life easier with AskSARA
The Autism Group
The Autism Group – Slough Community Directory
Technology enabled care
Technology Enabled Care
Social prescribing in Slough provides residents with access to various services aimed at improving their wellbeing.
Wellbeing for Slough Directory of Activities and Services in Slough – Slough Borough Council
Social prescribing
Slough CVS – Social Prescribing Story for Thriving Communities | NASP
Financial debt and advice
Citizens Advice East Berkshire – Slough – Slough Advice Centre
Help with debt
Help with Energy : The Green Doctor is a free service which provides help to:
- Save money on your energy bill
- Support to claim Warm Home Discount
- Tackle Energy debt
- Housing advice relating to energy and damp
https://groundwork.my.salesforce-sites.com/thamesvalleygreendoctors
Support for parents helping young people stay out of harm
Stay True to You - Parents
Slough Information and Services Guide | Safeguarding and staying safe
Assessments
Local authorities are required to assess the needs of adults who may have require care and support. Health and care assessment may be used to assess the needs of adults.
Slough Borough Council Adult Social Care
Slough Adult Social Care
Occupational Therapy
Home adaptations and disability equipment – Slough Borough Council
Extra Care Housing
Extra care housing – Slough Borough Council
Sensory Support
Sensory needs support – Slough Borough Council
Reablement
Adult Social Care and how to access – Slough Borough Council
Learning disability
Adults with learning disabilities – Slough Borough Council
Homeless or at risk
If you are homeless or at risk, contact us anytime through the Housing Jigsaw Customer Portal. It's easy to use. Simply register to the Housing Jigsaw Customer Portal, tell us about your situation, and an officer will get back to you the next working day (Monday to Friday).
Homeless or at risk – Slough Borough Council
Homelessness – Slough Borough Council
Slough Outreach - Homeless England | Homeless Link
Care Homes
Care homes and domiciliary care – Slough Borough Council
Berkshire-2024_LR.pdf
https://www.homecare.co.uk/
Housing
Housing – Slough Borough Council
Safeguarding
These organisations can support adults who need to raise safeguarding concerns.
Safeguarding concerns
Report suspected adult abuse – Slough Borough Council
Concerned about an adult? 01753 475111
Community Safety
Community Safety services help to ensure residents are safe within the local area. Protecting peoples rights to feel safe and protected from crime.
Exploitation
Violence Against Women and Girls (VAWG) + Support for Men and Boys – Slough Borough Council
Financial debt and advice
Citizens Advice East Berkshire – Slough – Slough Advice Centre
Help with debt – Slough Borough Council
Modern Slavery
Modern Slavery – Slough Borough Council
Continence services
Bladder and Bowel (Continence) Service | Berkshire Healthcare NHS Foundation Trust
Trading Standards
Trading standards – Slough Borough Council
CQC
Care Quality Commission
Mental Health Support
Talking Therapies:
Adults can self-refer, or be referred to Talking Therapies – Online or by contacting 0300 365 2000 (option 2)
Gateway:
All referrals for other mental health services go via the Gateway - 0300 365 2000. Referrals could be made by the person’s GP, or it can come via another professional (provided the person is under 75, and the referral is not regarding their memory). A non-GP professional can refer using this form
Crisis:
The Crisis Resolution and Home Treatment Team can be reached on 0800 129 9999 and are available 24/7 for those who are in crisis. NHS 111 is also available.
Access mental health support | Berkshire Healthcare NHS Foundation Trust – this website contains all the information too
CAMHS in Berkshire
About mental health services (CAMHS)
CAMHS Getting Help Teams | Children Young People and Families Online Resource
Slough Mental Health Care Pathways | Berkshire Healthcare NHS Foundation Trust
Number 22 is a registered charity providing free and confidential counselling to adults and young people in Windsor, Maidenhead and Slough.
Kooth Online Counselling services is a free, safe, and anonymous online mental health and wellbeing platform for young people and now adults in certain areas.
Adult Autism Assessment Team - Adult Autism Assessment Team (accessed via GP referral)
ADHD Assessment Team - Attention Deficit Hyperactivity Disorder (ADHD) Assessment | Berkshire Healthcare NHS Foundation Trust (accessed via GP referral)
Domestic Abuse
Slough Domestic Abuse Support Service (DASS) | Cranstoun
Slough Domestic Abuse Service Leaflet
Slough Domestic Abuse Referral Form
Carers
A carer is someone who supports a partner, family member or friend due to the person’s age, illness, disability, substance misuse or mental health problem. This is different to providing paid professional care, or acting as a volunteer through an organisation
For further information click here: Carers in Slough – Slough Borough Council
Together as One
Together As One is a youth-led charity bringing communities 'together as one' through training, youth work and creative projects.
YES Slough Led by Together As One, Youth Engagement Slough ( YES) is an organization that offers a range of services to help young people, including health and wellbeing (physical and mental), education, and careers and employment support.
Turning Point
Slough treatment, advice and recovery team (START) | Turning Point
Hoarding Protocol
Hoarding disorder is characterised by accumulation of possessions due to excessive acquisition of or difficulty discarding possessions, regardless of their actual value.
Hoarding protocol and toolkit – Slough Borough Council